FAQ
Find answers to common questions about our services.
Delivery time is usually 1-2 business days within Cilacap. We guarantee on-time delivery as agreed with the customer.
Additional fees apply for shipping outside the city. The cost is calculated based on distance and weight. Contact us for more information.
You can track your order status using the tracking number provided after shipment. We also offer SMS or email notifications.
Yes, we accept shipping heavy goods up to 5 kg. For heavier items, please consult with us first.
You can contact our customer service via phone, email, or social media. Contact information is available on our website page.
If goods are damaged during delivery, we will replace or refund the cost according to company policy. Please report the damage immediately upon receiving the item.
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